If I have a problem with a moving company how do I lodge a complaint?

There are several ways you can file a complaint against a moving company. However, before you do, you should contact the moving company directly to try to resolve the issue.

If you decide a formal complaint is warranted, here are some options:

  • The Federal Motor Carrier Safety Administration provides an online complaint form and a toll-free number you can call.
  • The Federal Trade Commission (FTC), Bureau of Consumer Protection, also provides an online form and process.
  • The National Association of Attorneys General offers a full contact list of Attorneys General to whom you may lodge a complaint.
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